DESERT HAVEN CARE CENTER

2645 EAST THOMAS ROAD
PHOENIX, AZ 85016

πŸ“ž 6022436121
For profit - Limited Liability company115 certified beds~84 residents/day

2645 EAST THOMAS ROAD, PHOENIX, AZ

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CMS Five-Star Ratings

Source: CMS Provider Data Catalog. Ratings updated monthly.

Overall Rating

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Composite of health inspections, staffing, and quality measures

Health Inspections

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Based on results of onsite inspection surveys

Staffing

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Nurse staffing levels relative to resident census

Quality Measures

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Clinical quality metrics from resident assessments

Staffing Data

Higher staffing hours = better care outcomes. RN turnover over 40% is a warning sign.

Total Nurse Hours / Resident / Day

4.29 hrs

Recommended: 4.1+ hrs

RN Hours / Resident / Day

0.41 hrs

Recommended: 0.5+ hrs

RN Turnover Rate

20%

Warning if >40%

Total Nurse Turnover

25%

Warning if >50%

Inspection Deficiency Citations

Recent citations from CMS health inspections. Severity A–F = no resident harm. G–L = resident harm occurred.

F0684G (Harm)Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Inspection: 2025-12-17Corrected: 2026-01-16
F0842EResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Inspection: 2025-12-17Corrected: 2026-01-16
F0558DResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Inspection: 2024-11-06Corrected: 2024-11-11
F0689G (Harm)Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Inspection: 2024-08-23Corrected: 2024-08-24
F0550EResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Inspection: 2024-04-17Corrected: 2024-04-19
F0644EResident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Inspection: 2024-04-17Corrected: 2024-04-19
F0812ENutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Inspection: 2024-04-17Corrected: 2024-04-19
F0880EInfection Control Deficiencies

Provide and implement an infection prevention and control program.

Inspection: 2024-04-17Corrected: 2024-04-19
F0584EResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Inspection: 2024-04-17Corrected: 2024-04-19
F0561DResident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Inspection: 2022-12-01Corrected: 2022-12-05
F0645DResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Inspection: 2022-12-01Corrected: 2022-12-05
F0689DQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Inspection: 2022-12-01Corrected: 2022-12-05
F0727ENursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Inspection: 2022-12-01Corrected: 2022-12-05
F0732BNursing and Physician Services Deficiencies

Post nurse staffing information every day.

Inspection: 2022-12-01Corrected: 2022-12-05
F0740DQuality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Inspection: 2022-12-01Corrected: 2022-12-05
F0757DPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Inspection: 2022-12-01Corrected: 2022-12-05
F0758DPharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Inspection: 2022-12-01Corrected: 2022-12-05
F0759DPharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Inspection: 2022-12-01Corrected: 2022-12-05
F0623EResident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Inspection: 2021-08-27Corrected: 2021-09-01
F0645DResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Inspection: 2021-08-27Corrected: 2021-09-01

Civil Money Penalties

Total fines: $8,018 across 1 penalty.

Fine2024-08-23
$8,018

About This Data

All data is sourced directly from the CMS Provider Data Catalog (data.cms.gov) and updated every month. NursingHomeUSA receives no compensation from this facility.

CMS Provider Number (CCN): 035062

Medicare approved: 1975-02-04

Quick Facts

Certified beds115
Avg residents/day84
OwnershipFor profit - Limited Liability company
Abuse alertNo
Special Focus (SFF)No
Total fines$8,018

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