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Active Abuse Citation

CMS has flagged this facility with an active abuse or neglect citation. This means inspectors found evidence of resident abuse during a recent inspection. Review the deficiency citations below and consider alternatives before making a placement decision.

HAVEN OF FLAGSTAFF

800 WEST UNIVERSITY AVENUE
FLAGSTAFF, AZ 86001

šŸ“ž 9287796931
For profit - CorporationHAVEN HEALTH83 certified beds~79 residents/day

800 WEST UNIVERSITY AVENUE, FLAGSTAFF, AZ

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CMS Five-Star Ratings

Source: CMS Provider Data Catalog. Ratings updated monthly.

Overall Rating

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Composite of health inspections, staffing, and quality measures

Health Inspections

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Based on results of onsite inspection surveys

Staffing

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Nurse staffing levels relative to resident census

Quality Measures

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Clinical quality metrics from resident assessments

Staffing Data

Higher staffing hours = better care outcomes. RN turnover over 40% is a warning sign.

Total Nurse Hours / Resident / Day

3.49 hrs

Recommended: 4.1+ hrs

RN Hours / Resident / Day

0.75 hrs

Recommended: 0.5+ hrs

RN Turnover Rate

47%

Warning if >40%

Total Nurse Turnover

46%

Warning if >50%

Inspection Deficiency Citations

Recent citations from CMS health inspections. Severity A–F = no resident harm. G–L = resident harm occurred.

F0755DPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Inspection: 2025-12-22
F0689G (Harm)Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Inspection: 2025-04-29Corrected: 2025-05-30
F0554DResident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

Inspection: 2025-03-14Corrected: 2025-04-09
F0812DNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Inspection: 2025-03-14Corrected: 2025-04-09
F0600DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2025-03-14Corrected: 2025-04-09
F0607DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Inspection: 2025-03-14Corrected: 2025-04-09
F0609DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Inspection: 2025-03-14Corrected: 2025-04-09
F0842DResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Inspection: 2025-03-14Corrected: 2025-04-09
F0600DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2024-10-23Corrected: 2024-12-09
F0609DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Inspection: 2024-10-23Corrected: 2024-12-09
F0686DQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Inspection: 2024-10-23Corrected: 2022-03-01
F0600DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2023-12-14Corrected: 2024-01-03
F0610DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Inspection: 2023-12-14Corrected: 2024-01-03
F0554DResident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

Inspection: 2023-10-05Corrected: 2023-11-06
F0644DResident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Inspection: 2023-10-05Corrected: 2023-11-06
F0645DResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Inspection: 2023-10-05Corrected: 2023-11-06
F0825DQuality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Inspection: 2023-10-05Corrected: 2023-11-06
F0609DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Inspection: 2023-10-05Corrected: 2023-11-06
F0680EQuality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

Inspection: 2023-10-05Corrected: 2023-11-06
F0609DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Inspection: 2022-08-18Corrected: 2022-09-15

Civil Money Penalties

Total fines: $13,098 across 1 penalty.

Fine2025-03-14
$13,098

About This Data

All data is sourced directly from the CMS Provider Data Catalog (data.cms.gov) and updated every month. NursingHomeUSA receives no compensation from this facility.

CMS Provider Number (CCN): 035091

Medicare approved: 1984-02-08

Quick Facts

Certified beds83
Avg residents/day79
OwnershipFor profit - Corporation
ChainHAVEN HEALTH
Abuse alertYES
Special Focus (SFF)No
Total fines$13,098

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