Active Abuse Citation
CMS has flagged this facility with an active abuse or neglect citation. This means inspectors found evidence of resident abuse during a recent inspection. Review the deficiency citations below and consider alternatives before making a placement decision.
HAVEN OF LAKE HAVASU
2781 OSBORNE DRIVE
LAKE HAVASU CITY, AZ 86406
2781 OSBORNE DRIVE, LAKE HAVASU CITY, AZ
Get DirectionsCMS Five-Star Ratings
Source: CMS Provider Data Catalog. Ratings updated monthly.
Overall Rating
★★★★★Composite of health inspections, staffing, and quality measures
Health Inspections
★★★★★Based on results of onsite inspection surveys
Staffing
★★★★★Nurse staffing levels relative to resident census
Quality Measures
★★★★★Clinical quality metrics from resident assessments
Staffing Data
Higher staffing hours = better care outcomes. RN turnover over 40% is a warning sign.
Total Nurse Hours / Resident / Day
3.43 hrs
Recommended: 4.1+ hrs
RN Hours / Resident / Day
0.73 hrs
Recommended: 0.5+ hrs
RN Turnover Rate
62%
Warning if >40%
Total Nurse Turnover
64%
Warning if >50%
Inspection Deficiency Citations
Recent citations from CMS health inspections. Severity A–F = no resident harm. G–L = resident harm occurred.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dispose of garbage and refuse properly.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Plan the resident's discharge to meet the resident's goals and needs.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide activities to meet all resident's needs.
Ensure the activities program is directed by a qualified professional.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate pain management for a resident who requires such services.
Civil Money Penalties
Total fines: $8,018 across 1 penalty.
About This Data
All data is sourced directly from the CMS Provider Data Catalog (data.cms.gov) and updated every month. NursingHomeUSA receives no compensation from this facility.
CMS Provider Number (CCN): 035240
Medicare approved: 1997-02-14
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