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Active Abuse Citation

CMS has flagged this facility with an active abuse or neglect citation. This means inspectors found evidence of resident abuse during a recent inspection. Review the deficiency citations below and consider alternatives before making a placement decision.

HAVEN OF SHOW LOW

2401 EAST HUNT STREET
SHOW LOW, AZ 85901

πŸ“ž 9285375333
For profit - Limited Liability companyHAVEN HEALTH58 certified beds~47 residents/day

2401 EAST HUNT STREET, SHOW LOW, AZ

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CMS Five-Star Ratings

Source: CMS Provider Data Catalog. Ratings updated monthly.

Overall Rating

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Composite of health inspections, staffing, and quality measures

Health Inspections

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Based on results of onsite inspection surveys

Staffing

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Nurse staffing levels relative to resident census

Quality Measures

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Clinical quality metrics from resident assessments

Staffing Data

Higher staffing hours = better care outcomes. RN turnover over 40% is a warning sign.

Total Nurse Hours / Resident / Day

2.84 hrs

Recommended: 4.1+ hrs

RN Hours / Resident / Day

0.63 hrs

Recommended: 0.5+ hrs

RN Turnover Rate

67%

Warning if >40%

Total Nurse Turnover

62%

Warning if >50%

Inspection Deficiency Citations

Recent citations from CMS health inspections. Severity A–F = no resident harm. G–L = resident harm occurred.

F0600DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2025-11-20Corrected: 2025-12-03
F0686G (Harm)Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Inspection: 2025-04-16Corrected: 2025-05-16
F0689DQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Inspection: 2025-04-16Corrected: 2025-05-16
F0658EResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Inspection: 2024-09-27Corrected: 2024-11-19
F0684G (Harm)Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Inspection: 2024-08-19Corrected: 2024-09-20
F0554DResident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

Inspection: 2024-08-08Corrected: 2024-09-20
F0559DResident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Inspection: 2024-08-08Corrected: 2024-09-20
F0645DResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Inspection: 2024-08-08Corrected: 2024-09-20
F0657DResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Inspection: 2024-08-08Corrected: 2024-09-20
F0689DQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Inspection: 2024-08-08Corrected: 2024-09-20
F0694DQuality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Inspection: 2024-08-08Corrected: 2024-09-20
F0757DPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Inspection: 2024-08-08Corrected: 2024-09-20
F0761EPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Inspection: 2024-08-08Corrected: 2024-09-20
F0791DQuality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Inspection: 2024-08-08Corrected: 2024-09-20
F0812ENutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Inspection: 2024-08-08Corrected: 2024-09-20
F0600DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2024-06-25Corrected: 2024-08-16
F0609DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Inspection: 2024-06-25Corrected: 2024-08-16
F0610DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Inspection: 2024-06-25Corrected: 2024-08-16
F0658DResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Inspection: 2024-06-25Corrected: 2024-08-16
F0689EQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Inspection: 2024-06-25Corrected: 2024-08-16

Civil Money Penalties

Total fines: $46,852 across 2 penalties.

Fine2025-04-16
$17,940
Fine2024-06-25
$28,912

About This Data

All data is sourced directly from the CMS Provider Data Catalog (data.cms.gov) and updated every month. NursingHomeUSA receives no compensation from this facility.

CMS Provider Number (CCN): 035139

Medicare approved: 1987-03-05

Quick Facts

Certified beds58
Avg residents/day47
OwnershipFor profit - Limited Liability company
ChainHAVEN HEALTH
Abuse alertYES
Special Focus (SFF)No
Total fines$46,852

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