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Active Abuse Citation

CMS has flagged this facility with an active abuse or neglect citation. This means inspectors found evidence of resident abuse during a recent inspection. Review the deficiency citations below and consider alternatives before making a placement decision.

MISSION CARE AT HOLYOKE

35 HOLY FAMILY ROAD
HOLYOKE, MA 01040

📞 4135323246
For profit - Limited Liability companyICARE HEALTH NETWORK125 certified beds~117 residents/day

35 HOLY FAMILY ROAD, HOLYOKE, MA

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CMS Five-Star Ratings

Source: CMS Provider Data Catalog. Ratings updated monthly.

Overall Rating

Composite of health inspections, staffing, and quality measures

Health Inspections

Based on results of onsite inspection surveys

Staffing

Nurse staffing levels relative to resident census

Quality Measures

Not rated

Clinical quality metrics from resident assessments

Staffing Data

Higher staffing hours = better care outcomes. RN turnover over 40% is a warning sign.

Total Nurse Hours / Resident / Day

3.76 hrs

Recommended: 4.1+ hrs

RN Hours / Resident / Day

0.44 hrs

Recommended: 0.5+ hrs

RN Turnover Rate

46%

Warning if >40%

Total Nurse Turnover

43%

Warning if >50%

Civil Money Penalties

Total fines: $16,985 across 1 penalty.

Fine2025-04-01
$16,985

About This Data

All data is sourced directly from the CMS Provider Data Catalog (data.cms.gov) and updated every month. NursingHomeUSA receives no compensation from this facility.

CMS Provider Number (CCN): 225480

Medicare approved: 1990-07-01

Quick Facts

Certified beds125
Avg residents/day117
OwnershipFor profit - Limited Liability company
ChainICARE HEALTH NETWORK
Abuse alertYES
Special Focus (SFF)No
Total fines$16,985

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