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Active Abuse Citation

CMS has flagged this facility with an active abuse or neglect citation. This means inspectors found evidence of resident abuse during a recent inspection. Review the deficiency citations below and consider alternatives before making a placement decision.

PLAZA HEALTHCARE CENTER

1209 HEMLOCK WAY
SANTA ANA, CA 92707

📞 7145461966
For profit - Limited Liability companyCOUNTRY VILLA HEALTH SERVICES145 certified beds~136 residents/day

1209 HEMLOCK WAY, SANTA ANA, CA

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CMS Five-Star Ratings

Source: CMS Provider Data Catalog. Ratings updated monthly.

Overall Rating

★★★★★

Composite of health inspections, staffing, and quality measures

Health Inspections

★★★★★

Based on results of onsite inspection surveys

Staffing

★★★★★

Nurse staffing levels relative to resident census

Quality Measures

Not rated

Clinical quality metrics from resident assessments

Staffing Data

Higher staffing hours = better care outcomes. RN turnover over 40% is a warning sign.

Total Nurse Hours / Resident / Day

4.11 hrs

Recommended: 4.1+ hrs

RN Hours / Resident / Day

0.33 hrs

Recommended: 0.5+ hrs

RN Turnover Rate

69%

Warning if >40%

Total Nurse Turnover

45%

Warning if >50%

Civil Money Penalties

Total fines: $4,587 across 3 penalties.

Fine2023-08-21
$2,470
Fine2023-08-14
$2,117
Payment Denial2023-03-07
0

About This Data

All data is sourced directly from the CMS Provider Data Catalog (data.cms.gov) and updated every month. NursingHomeUSA receives no compensation from this facility.

CMS Provider Number (CCN): 055206

Medicare approved: 1979-08-01

Quick Facts

Certified beds145
Avg residents/day136
OwnershipFor profit - Limited Liability company
ChainCOUNTRY VILLA HEALTH SERVICES
Abuse alertYES
Special Focus (SFF)No
Total fines$4,587

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