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Active Abuse Citation

CMS has flagged this facility with an active abuse or neglect citation. This means inspectors found evidence of resident abuse during a recent inspection. Review the deficiency citations below and consider alternatives before making a placement decision.

PLAZA HEALTHCARE CENTER

1209 HEMLOCK WAY
SANTA ANA, CA 92707

📞 7145461966
For profit - Limited Liability companyCOUNTRY VILLA HEALTH SERVICES145 certified beds~136 residents/day

1209 HEMLOCK WAY, SANTA ANA, CA

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CMS Five-Star Ratings

Source: CMS Provider Data Catalog. Ratings updated monthly.

Overall Rating

Composite of health inspections, staffing, and quality measures

Health Inspections

Based on results of onsite inspection surveys

Staffing

Nurse staffing levels relative to resident census

Quality Measures

Not rated

Clinical quality metrics from resident assessments

Staffing Data

Higher staffing hours = better care outcomes. RN turnover over 40% is a warning sign.

Total Nurse Hours / Resident / Day

4.11 hrs

Recommended: 4.1+ hrs

RN Hours / Resident / Day

0.33 hrs

Recommended: 0.5+ hrs

RN Turnover Rate

69%

Warning if >40%

Total Nurse Turnover

45%

Warning if >50%

Civil Money Penalties

Total fines: $4,587 across 3 penalties.

Fine2023-08-21
$2,470
Fine2023-08-14
$2,117
Payment Denial2023-03-07
0

About This Data

All data is sourced directly from the CMS Provider Data Catalog (data.cms.gov) and updated every month. NursingHomeUSA receives no compensation from this facility.

CMS Provider Number (CCN): 055206

Medicare approved: 1979-08-01

Quick Facts

Certified beds145
Avg residents/day136
OwnershipFor profit - Limited Liability company
ChainCOUNTRY VILLA HEALTH SERVICES
Abuse alertYES
Special Focus (SFF)No
Total fines$4,587

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