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Active Abuse Citation

CMS has flagged this facility with an active abuse or neglect citation. This means inspectors found evidence of resident abuse during a recent inspection. Review the deficiency citations below and consider alternatives before making a placement decision.

SUNCREST HEALTHCARE CENTER

2211 EAST SOUTHERN AVENUE
PHOENIX, AZ 85040

šŸ“ž 6023057134
For profit - Corporation115 certified beds~53 residents/day

2211 EAST SOUTHERN AVENUE, PHOENIX, AZ

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CMS Five-Star Ratings

Source: CMS Provider Data Catalog. Ratings updated monthly.

Overall Rating

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Composite of health inspections, staffing, and quality measures

Health Inspections

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Based on results of onsite inspection surveys

Staffing

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Nurse staffing levels relative to resident census

Quality Measures

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Clinical quality metrics from resident assessments

Staffing Data

Higher staffing hours = better care outcomes. RN turnover over 40% is a warning sign.

Total Nurse Hours / Resident / Day

3.20 hrs

Recommended: 4.1+ hrs

RN Hours / Resident / Day

0.95 hrs

Recommended: 0.5+ hrs

RN Turnover Rate

N/A

Warning if >40%

Total Nurse Turnover

47%

Warning if >50%

Inspection Deficiency Citations

Recent citations from CMS health inspections. Severity A–F = no resident harm. G–L = resident harm occurred.

F0600DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2025-11-19Corrected: 2025-11-29
F0550DResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Inspection: 2025-07-18Corrected: 2025-09-08
F0600EAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2025-07-18Corrected: 2025-09-08
F0657DResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Inspection: 2025-07-18Corrected: 2025-09-08
F0658DResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Inspection: 2025-07-18Corrected: 2025-09-08
F0600EAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2025-07-03Corrected: 2025-09-06
F0609DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Inspection: 2025-07-03Corrected: 2025-09-06
F0600DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2025-05-14Corrected: 2025-06-18
F0600DAbuse CitationFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Inspection: 2025-01-02Corrected: 2025-01-28
F0550DResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Inspection: 2024-12-13Corrected: 2024-12-31
F0584EResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Inspection: 2024-12-13Corrected: 2024-12-31
F0645DResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Inspection: 2024-12-13Corrected: 2024-12-31
F0658DResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Inspection: 2024-12-13Corrected: 2024-12-31
F0732ENursing and Physician Services Deficiencies

Post nurse staffing information every day.

Inspection: 2024-12-13Corrected: 2024-12-31
F0791DQuality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Inspection: 2024-12-13Corrected: 2024-12-31
F0812DNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Inspection: 2024-12-13Corrected: 2024-12-31
F0880EInfection Control Deficiencies

Provide and implement an infection prevention and control program.

Inspection: 2024-12-13Corrected: 2024-12-31
F0881EInfection Control Deficiencies

Implement a program that monitors antibiotic use.

Inspection: 2024-12-13Corrected: 2024-12-31
F0919DEnvironmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Inspection: 2024-12-13Corrected: 2024-12-31
F0925EEnvironmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Inspection: 2024-12-13Corrected: 2024-12-31

About This Data

All data is sourced directly from the CMS Provider Data Catalog (data.cms.gov) and updated every month. NursingHomeUSA receives no compensation from this facility.

CMS Provider Number (CCN): 035205

Medicare approved: 1991-04-25

Quick Facts

Certified beds115
Avg residents/day53
OwnershipFor profit - Corporation
Abuse alertYES
Special Focus (SFF)No

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