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Active Abuse Citation

CMS has flagged this facility with an active abuse or neglect citation. This means inspectors found evidence of resident abuse during a recent inspection. Review the deficiency citations below and consider alternatives before making a placement decision.

Whispering Pines Lodge

2131 Alpine Rd
Longview, TX 75601

📞 9037578786
For profit - CorporationCREATIVE SOLUTIONS IN HEALTHCARE116 certified beds~65 residents/day

2131 Alpine Rd, Longview, TX

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CMS Five-Star Ratings

Source: CMS Provider Data Catalog. Ratings updated monthly.

Overall Rating

Composite of health inspections, staffing, and quality measures

Health Inspections

Based on results of onsite inspection surveys

Staffing

Nurse staffing levels relative to resident census

Quality Measures

Clinical quality metrics from resident assessments

Staffing Data

Higher staffing hours = better care outcomes. RN turnover over 40% is a warning sign.

Total Nurse Hours / Resident / Day

3.23 hrs

Recommended: 4.1+ hrs

RN Hours / Resident / Day

0.36 hrs

Recommended: 0.5+ hrs

RN Turnover Rate

67%

Warning if >40%

Total Nurse Turnover

71%

Warning if >50%

Civil Money Penalties

Total fines: $510,605 across 6 penalties.

Fine2025-09-13
$258,760
Fine2025-07-16
$24,845
Fine2025-03-10
$17,641
Fine2025-03-10
$17,641
Fine2025-02-27
$9,479
Fine2024-10-03
$182,239

About This Data

All data is sourced directly from the CMS Provider Data Catalog (data.cms.gov) and updated every month. NursingHomeUSA receives no compensation from this facility.

CMS Provider Number (CCN): 675386

Medicare approved: 1994-09-21

Quick Facts

Certified beds116
Avg residents/day65
OwnershipFor profit - Corporation
ChainCREATIVE SOLUTIONS IN HEALTHCARE
Abuse alertYES
Special Focus (SFF)No
Total fines$510,605

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